Contact us
Have a question, found a bug or need help with your account? Write to us. Please include your in-game name and your phone model.
We usually reply within a few days.
Frequently asked questions
How do I sign in?
Pembora uses Sign in with Google or Sign in with Apple. There is no separate password to remember. We don’t store your email address.
Is my progress saved?
Yes. Your character, home, items, pem and quests are saved to your account on our server, so nothing is lost if you reinstall the app.
How do I continue on a new device?
Install Pembora on the new device and sign in with the same Google or Apple account. Your account can be open on one device at a time; signing in on a new device signs you out on the old one.
I lost access to my account
Your Pembora account is tied to your Google or Apple account. First try to recover that account with Google or Apple. If you still can’t get in, email [email protected] with your in-game name and roughly when you last played, and we’ll help.
How do I report a player?
Tap the player or their message and choose Report. Our moderators review reports. You can also block a player so they can’t message or invite you. For anything urgent or serious, email [email protected].
How do I delete my account?
See the Delete account page.